Terms of service
OVERVIEW
Welcome to Novelle Vow. Please read these Terms of Service carefully before using our website.
This website, www.novellevow.com (the “Site”), is owned and operated by NOVELLE VOW LTD, a company registered in the United Kingdom, trading under the brand name Novelle Vow.
By accessing or using any part of the Site, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the Site, including browsers, customers, and content contributors. If you do not agree to all of the Terms, you may not access or use the Site or our services.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this Site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.
Any breach of these Terms may result in immediate termination of access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Site or services without express written permission from us.
3. Accuracy of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only.
We reserve the right to modify the contents of this Site at any time, but we are not obligated to update any information.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Site or services at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuation of the service.
5. Products and Services
We make every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of colours will be accurate.
All products are subject to availability. We reserve the right to limit or discontinue any product without notice.
We do not guarantee that the quality of products will meet your expectations.
6. Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete, and accurate purchase and account information for all orders.
For further details, please refer to our Returns Policy.
7. Optional Third-Party Tools
We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available”.
Your use of optional third-party tools is entirely at your own risk.
8. Third-Party Links
Certain content or services may include materials from third parties. We are not responsible for examining or evaluating their content or accuracy.
We are not liable for any harm or damages related to the use of third-party websites.
9. User Comments and Feedback
If you submit feedback or comments, you grant us the right to use, edit, and publish such content without restriction.
You agree that your submissions will not violate any third-party rights or contain unlawful material.
10. Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy.
11. Errors and Omissions
Occasionally, information on the Site may contain errors or inaccuracies. We reserve the right to correct such errors at any time without prior notice.
12. Prohibited Uses
You are prohibited from using the Site or its content for any unlawful purpose or to violate any laws, regulations, or third-party rights.
13. Disclaimer of Warranties and Limitation of Liability
Our services and products are provided “as is” and “as available” without any warranties of any kind.
In no case shall NOVELLE VOW LTD, its directors, officers, employees, or affiliates be liable for any direct or indirect damages arising from your use of the Site or products.
14. Indemnification
You agree to indemnify and hold harmless NOVELLE VOW LTD from any claim arising from your breach of these Terms or violation of any law.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
16. Termination
These Terms are effective unless terminated by either you or us.
We may terminate access to the Site if you fail to comply with any provision of these Terms.
17. Entire Agreement
These Terms constitute the entire agreement between you and NOVELLE VOW LTD regarding use of the Site.
18. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
19. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Site constitutes acceptance of any changes.
20. Contact Information
For questions regarding these Terms of Service, please contact us:
Brand Name: Novelle Vow
Operating Company: NOVELLE VOW LTD
Email: support@novellevow.com
Phone: +44 7599 697162 (Customer Support)
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)